🌐 Beyond Trends Hub — Privacy Policy
Last updated: April 10, 2025
This Privacy Policy explains how Beyond Trends Hub (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit www.beyondtrendshub.ca, interact with our website, or purchase from us (collectively, the “Services”).
By using our Services, you agree to the practices described in this policy.
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1. Information We Collect
We collect information to process orders, provide customer support, improve our website, and meet legal requirements.
✅ Information you provide directly
Name
Shipping and billing address
Email address
Phone number
Order details
Account login details (if you create an account)
Messages or attachments you send to our support team
✅ Information collected automatically
When you visit the Site, certain data is collected automatically using cookies and similar technologies:
IP address
Browser type and device details
Pages viewed and browsing activity
Time spent on the website
Items added to cart or wishlist
✅ Information from third-party partners
We may receive information from:
Shopify, our e-commerce platform
Payment processors, for secure payment verification
Analytics tools that help improve website performance
Marketing tools (only if you opt-in)
We do not collect sensitive personal information.
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2. How We Use Your Information
We use your information to:
✔ Process and deliver your orders
Confirm and fulfill purchases
Arrange shipping and delivery
Send order updates and confirmations
✔ Improve our website and services
Analyze website performance
Fix errors and prevent fraud
Enhance customer experience
✔ Communicate with you
Respond to customer inquiries
Send operational messages (order, delivery, returns)
Marketing emails only if you opt-in
You can unsubscribe from marketing at any time.
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3. Cookies & Tracking Technologies
We use cookies to:
Remember your cart
Improve website speed
Analyze how visitors use the site
Personalize your shopping experience
You can control cookies through your browser settings.
For Shopify-specific cookie details:
🔗 https://www.shopify.com/legal/cookies
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4. How We Share Your Information
We do not sell or rent your personal information.
We only share your information with trusted partners for legitimate purposes:
🔹 Service providers who help us operate the business
Shopify (store platform)
Payment processors
Shipping and fulfillment partners
Customer service providers
🔹 Advertising or analytics partners
Only if you have opted-in or accepted cookies.
🔹 Legal requirements
We may share information to comply with laws, fraud prevention, or to protect our rights.
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5. Data Security & Retention
We use reasonable security measures to protect your information.
However, no online method is 100% secure.
We retain your information only as long as needed for:
order fulfillment
record-keeping
legal obligations
fraud prevention
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6. Your Rights
Depending on your location, you may have rights such as:
Access your personal data
Correct inaccurate information
Request deletion
Opt-out of marketing
Withdraw consent
Request a copy of your data
To exercise any of these rights, email us at:
📧 info@beyondtrendshub.ca
We may ask for verification before fulfilling a request.
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7. Children's Privacy
Our Services are not intended for children under 16.
We do not knowingly collect information from minors.
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8. International Data Transfers
Your information may be processed in countries outside your own (for example, where Shopify or our partners operate).
We use standard contractual protections when required by law.
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9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect:
operational changes
legal requirements
improvements to our services
The updated version will always be posted on our Site with the latest revision date.
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10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
📧 info@beyondtrendshub.ca
📍 125 Parkway Forest Drive,unit 1807,
Toronto, ON, M2J 1L9, Canada
