Terms of service


Terms of Service

Last Updated: April 10, 2025

Welcome to Beyond Trends Hub. By accessing or using www.beyondtrendshub.ca (“Site”) or purchasing from us, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our Services.

By using our Site, you confirm that you are at least 18 years old or using the Site under the supervision of a parent or legal guardian.

1. Overview

These Terms apply to all users of the Site, including customers, browsers, merchants, and contributors of content.
Beyond Trends Hub (“we”, “us”, “our”) provides this website, including all information, products, and services available from this Site.

2. Online Store Terms

By placing an order, you agree that:

  • All information you provide is accurate and complete.
  • You will not use our products for unlawful or unauthorized purposes.
  • You will comply with all applicable local, national, and international laws.

We reserve the right to refuse service to anyone for any reason at any time.

3. General Conditions

We may modify or remove content at any time without notice.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without written permission.

4. Product Information

We make every effort to display product colors, details, and descriptions accurately.
However, we cannot guarantee:

  • Your device displays colors exactly as shown
  • All product descriptions are error-free

We reserve the right to update, correct, or change product information at any time.

5. Orders and Payments

By placing an order, you authorize us to charge your selected payment method.
All payments are processed securely through Shopify Payments or other trusted payment processors.

We may cancel or limit orders if we suspect:

  • Fraudulent activity
  • Abuse or unauthorized use
  • Incorrect pricing or product availability

You will be notified if your order cannot be fulfilled.

6. Shipping & Delivery

Shipping times shown on the Site are estimates, not guarantees.
Actual delivery times may vary depending on:

  • Carrier delays
  • Customs inspections
  • Weather or holidays
  • Location and shipping method

Once an order is shipped, tracking information (if available) will be emailed to you.

Please refer to our Shipping Policy for full details.

7. Returns & Refunds

Returns are accepted on most items within 30 days of delivery.
Items must be unused, in original condition, and include proof of purchase.

Some items, such as final sale or discounted items, cannot be returned.

Please refer to our Refund & Returns Policy for full details.

8. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

  • Refuse any order
  • Limit quantities
  • Cancel duplicate or suspicious transactions

You are responsible for updating your account with any changes to your information.

9. Third-Party Services

We may use third-party providers (Shopify, payment processors, shipping partners) to deliver parts of our Service.
These providers have their own privacy and security terms.

We are not responsible for third-party content, errors, or actions.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.
By using the Site, you consent to the collection and use of your personal data as described in that policy.

11. Errors, Inaccuracies & Omissions

Occasionally, information on our Site may contain:

  • Typographical errors
  • Inaccuracies
  • Omissions

These may relate to product details, pricing, shipping times, or availability.
We reserve the right to correct any errors and update information without prior notice.

12. Prohibited Uses

You agree not to use the Site or Services for:

  • Illegal activities
  • Violating laws or regulations
  • Fraudulent purposes
  • Distributing malware
  • Collecting information of others without consent
  • Harassment, abuse, or discrimination
  • Uploading false or misleading information
  • Spamming or phishing attempts

Violation of these Terms may result in suspension or termination of access.

13. Disclaimers

We do not guarantee that:

  • The Site will always be available
  • The Service will be error-free
  • All product descriptions or images will be perfectly accurate

You agree that your use of the Service is at your own risk.

14. Limitation of Liability

Beyond Trends Hub is not liable for:

  • Delays caused by shipping carriers
  • Customs issues
  • Losses arising from misuse of products
  • Damages resulting from use of the Site
  • Unauthorised access to your information

To the maximum extent permitted by law, our liability is limited to the amount paid for the product purchased.

15. Indemnification

You agree to indemnify Beyond Trends Hub and our partners from all claims and expenses arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any law or third-party rights

16. Changes to the Terms

We may update or modify these Terms at any time.
The updated version will be posted on the Site with the latest effective date.

Continued use of the Site after changes means you accept the updated Terms.

17. Contact Information

If you have questions about these Terms, contact us:

📧 info@beyondtrendshub.ca
📞 +1 647 641 3643
📍 125 Parkway Forest Drive,unit 1807
Toronto, ON, M2J 1L9, Canada